Booking Tips

1.  Select Service.

2.  Select Date.

3.  Select Time.

4.  Create an Account or Login.

5.  Complete Forms (if prompted).

6.  Review Appointment Details.

7.  Accept Policy.

8.  Click Book.

9.  Page redirects to Success confirmation page.

• Tap or Click Book Online or visit our Booking tab from www.dexafitkc.com
• Either Select Service and Book Now OR Tap or Click Book Now/Select Service/Select Date/Search
  • Optional: Select an add-on or Select None of the Above (scroll to bottom)
• Tap or Click Continue
• Select Search > Select Date > Select Time
• Vagaro requires a Login to complete the booking:
  • Login with Facebook OR
  • Login with Google OR
  • Sign in with Apple OR
  • Login with your already established Vagaro account OR
  • Create an account to use with Vagaro online and in the Vagaro App
• Account Creation Requirements:
  • First/Last Name
  • Mobile Number (for communication about your appointment)
  • Email (for communication about your appointment)
  • Password
  • Gender (Optional)
• Appointment Reminders: (Please don’t opt-out by selecting None)
  • Email is automatically highlighted.
  • Text is an option – click or tap if you also want Text reminders
• Promotional Emails:
  • We don’t send many Promotional Emails – about 1-2 per year is our average.
  • We only send out emails if we have a big announcement.
  • Informational Email sent 1 day prior to appointment is considered a Promotional email.
• Once Logged In:
  • Complete Any Forms: Booking online may require you complete the Protocols Form plus the Intake Form before moving on to the final steps.
• View Order Summary:
  • This is only for booking the appointment not paying for the appointment, but you do see the cost of the service.
• Who Are You booking for?
  • Yourself with option to add Family & Friends
    • IMPORTANT! Adding someone during the booking process doesn't automatically book an appointment for that person. 
  • If booking for someone else, you need their relationship to you, email, phone, first name, last name, and gender (optional), Tap or Click Save
  • In addition, you need to follow the booking process for each individual. Adding the person is not the same as booking for them. 
    • Book for each person separately. Once you add them, they are in the dropdown for easy booking.
    • Book back-to-back appointments & arrive at the start time of the first appointment.
    • Each individual needs their own appointment. Each appointment is timed for 1 individual & is based on the service performed.
• About your appointment: Option to add notes for us to see
• Cancellation Policy is listed
  • Tap or Click the box to agree to policy and conditions
• Tap or Click Book

Once successfully booked, a link redirects you to confirmation page.

If you opted-in to email communication, you should receive an email shortly. Check your Spam/Junk folders. If you don't have an email within 15 minutes, call or text us at 913.444.3141 for confirmation.

• You can add Family & Friends to your account for booking & account management purposes. 
• If you added them during the booking process, you may not have made multiple bookings because you have to book each individual separately. 
• EACH INDIVIDUAL NEEDS AN APPOINTMENT.
• If testing together, book back-to-back appointments & arrive at the start time of the first appointment.
• Please add a note in one of the appointments to notify us that you will be testing together.
• For more help, visit these links from Vagaro.

Managing your Family & Friends via Vagaro:

https://support.vagaro.com/hc/en-us/articles/1260804133749

How To Book An Appointment via Vagaro:

https://support.vagaro.com/hc/en-us/articles/115003521813-Book-an-Appointment-for-Customers-of-a-Vagaro-Business

Currently, you can book through www.dexafit.com, www.dexafitkc.com, Vagaro site or Vagaro app, DexaFit ai app link to booking within the app, or by calling our location. 

• Depending upon how you booked, you may not see an onscreen confirmation.
• If you are receiving email and/or text notifications, you will get those within a few minutes of booking.
• For email, check your Spam/Junk folder.
• If you book a same day appointment, you may not get reminders.
• If after waiting 15 minutes and after checking Spam/Junk, and you still don’t get a notification, call or text us at 913.444.3141 for confirmation.

• You may have to do some scrolling up or down to see everything.
• If you haven’t completed the Protocols or Intake forms, the system may have you do those FIRST before it takes you to the final booking page. You are not done with your booking after completing those forms. You may be taken to another booking page to finalize the booking.
• Successful bookings take you to a confirmation page.
• If booking through Vagaro directly, the final screen will say you are booked. It will not send a booking text from that site.

• If booking an appointment through the online booking page, you may not receive a text notification. But you will see a message on the screen confirming that the appointment was booked.
• You can only reply to email notifications, but you cannot respond to automated text messages because they come from a short code number.

For T-Mobile Users:

• T-Mobile customers who are not receiving text messages from Vagaro likely have the Message Blocking feature set on their accounts.
• Message Blocking is a service that allows you to block messages to and from your phone. Thus, you can block incoming and outgoing text messages (SMS), picture messages (MMS), Instant Messages (IM), and emails.
• If this is the case, click the following link to receive text messages from Vagaro: https://www.t-mobile.com/support/plans-features/message-blocking.

Call or Text us at 913.444.3141 to review your profile. You can opt in or out of Text, Email, and Push Notifications from the Vagaro app. We can fix that for you. At this time, we cannot resend notifications, however.